Revocation policy for a contract for the delivery of digital content that is not delivered on a physical data carrier
Revocation policy
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract. To exercise your right of withdrawal, you must inform us (Curatenia GmbH, Eldernstr. 55, 53909 Zülpich-Bürvenich, +49 170 874 26 08, mail@catsalvacura.com) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You can use the attached sample withdrawal form for this purpose, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.
Consequences of revocation
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.
Sample withdrawal form
(If you wish to withdraw from the contract, please fill out this form and return it to us.)
– To Curatenia GmbH, Eldernstr. 55, 53909 Zülpich-Bürvenich, +49 170 874 26 08, mail@catsalvacura.com:
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only for paper notifications)
– Date
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(*) Delete as applicable.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of digital content that is not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which is clearly tailored to the personal needs of the consumer.
The right of withdrawal expires prematurely if we have already begun to fulfill the contract after you a) have given your express consent and at the same time confirmed your knowledge that you will lose your right of withdrawal upon commencement of the performance of the contract on our part, and b) we have made the content of your declaration available to you on a durable medium within a reasonable period of time after conclusion of the contract, but at the latest upon delivery of the goods or before commencement of the performance of the service. We would like to point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation. The right of withdrawal expires prematurely if we have only begun to perform the contract after you have given your express consent and at the same time confirmed your knowledge that you will lose your right of withdrawal upon commencement of the performance of the contract on our part. We would like to point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation.